Legal

Privacy policy

Information on the processing of personal data on this website.

Controller

Brokamp GmbH
Uhlenstegge 20
46325 Borken, Germany
represented by its managing director Alexander Brokamp
Phone: +49 2862 5886-0
Email: k.brokamp@brokamp.gmbh

Overview

This privacy policy explains which personal data we process when you visit this website, for what purposes and on what legal basis. Personal data is any information that can be used to identify you personally.

We do not use any analytics, tracking or advertising services on this website. We only pass your data on to the recipients named in this policy or where we are legally required to do so. We do not use automated decision-making, including profiling.

The German version of this privacy policy is the legally binding one: Datenschutz.

Hosting

This website is hosted by Tekdata GbR, Hausstr. 6, 46342 Velen-Ramsdorf, Germany. When you visit the website, the data listed under “Server log files” is processed on the host’s servers. We have concluded a data processing agreement with the host under Art. 28 GDPR, and the host processes your data only on our instructions.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is in providing our website securely, quickly and reliably.

Server log files

Each time the website is accessed, the web server automatically records information transmitted by your browser: IP address, date and time of the request, page or file requested, amount of data transferred, HTTP status code, the previously visited page (referrer), and browser type and operating system.

This data is technically necessary to deliver the website and to ensure its stability and security. It is not combined with other data sources. The legal basis is Art. 6(1)(f) GDPR. The log files are deleted automatically after a short period unless they are needed to investigate a specific security incident.

Security (Wordfence)

To protect against attacks, we use the WordPress plugin Wordfence by Defiant, Inc., 1700 Westlake Ave N Ste 200, Seattle, WA 98109, USA. The firewall checks every page request and processes your IP address, the requested address, the time and information about your browser on our server. If it detects an attack or suspicious access, the IP address is blocked. The attack data, including the IP address, is then transmitted to Defiant in the USA so that Wordfence can improve its protection rules. The transfer is based on the EU standard contractual clauses agreed with Defiant (Art. 46(2)(c) GDPR).

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in protecting the website against attacks and misuse. The data is deleted once it is no longer needed to fend off attacks. Wordfence does not set any cookies for regular visitors.

SSL/TLS encryption

This website uses SSL/TLS encryption so that data you send to us cannot be read by third parties. You can recognise an encrypted connection by “https://” in your browser’s address bar.

Cookies and consent (Borlabs Cookie)

This website only uses technically necessary cookies. Third-party content is loaded only after you have given your consent. To manage your consent we use the WordPress plugin Borlabs Cookie by Borlabs GmbH, Rübenkamp 32, 22305 Hamburg, Germany. The plugin runs on our own server; no visitor data is transmitted to Borlabs.

Borlabs Cookie stores a cookie named “borlabs-cookie” in your browser. It contains your choices, a randomly generated identifier (UID), the version of the settings and the cookie’s lifetime. As proof of consent, we log the UID, the time and your choices in our database.

The legal basis for storing the cookie is Section 25(2) No. 2 of the German Telecommunications Digital Services Data Protection Act (TDDDG); for documenting consent it is Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR. You can change or withdraw your choices at any time via the cookie icon at the bottom left of every page. The cookie is deleted automatically after six months (183 days); you can also delete it yourself in your browser.

Google Maps

On the contact page you can display a Google Maps map. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The map is only loaded once you click the unlock button in the placeholder or have given your consent in the cookie settings. Before that, no data is transmitted to Google.

Once loaded, your browser connects to Google’s servers. In particular, your IP address and information about the page you are visiting are transmitted to Google, and Google may set cookies. Data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework; the transfer is based on the European Commission’s adequacy decision.

The legal basis is your consent under Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You can withdraw it at any time with effect for the future. The “Open route” links are simple links; data is only transmitted if you click one of them. More information: policies.google.com/privacy.

Contact by email or phone

If you contact us by email or phone, we process the information you provide (e.g. name, company, contact details and the content of your enquiry) in order to deal with your request.

The legal basis is Art. 6(1)(b) GDPR where your enquiry relates to a contract or pre-contractual steps, and otherwise Art. 6(1)(f) GDPR; our legitimate interest is in answering enquiries. We delete the data once your request has been fully dealt with, unless statutory retention obligations, for example under commercial or tax law, require us to keep it.

Complaints and claims form

You can report complaints to us using the form on the “Complaints & claims” page. We process the information you enter: company or name, email address or phone number, subject, batch number, delivery date, delivery note or invoice number and your description. Only the description is mandatory.

The information is sent by email to our quality assurance team and stored in the website’s database. We use it to process the report, to reply to you and to document it within our HACCP system.

The legal basis is Art. 6(1)(b) GDPR where the report concerns a delivery to you, and otherwise Art. 6(1)(f) GDPR; our legitimate interest is in quality assurance and product safety. We delete the data once it is no longer needed for processing and documentation and no statutory retention obligations apply.

Applications

You can send us your application by email. We process the data you send us (e.g. contact details, CV and references) solely for the application process. The legal basis is Art. 6(1)(b) GDPR.

If you are hired, we add the documents to your personnel file. Otherwise, we delete them no later than six months after the end of the process, unless you have agreed to longer storage. Keeping them until then serves to defend against possible claims under the German General Equal Treatment Act (Art. 6(1)(f) GDPR).

Fonts and media

The fonts, images and videos on this website are loaded from our own server. No connection is made to servers operated by Google or other third parties.

Your rights

You have the right to access the data we hold about you (Art. 15 GDPR), to rectification (Art. 16 GDPR), to erasure (Art. 17 GDPR), to restriction of processing (Art. 18 GDPR) and to data portability (Art. 20 GDPR). You can withdraw any consent you have given at any time with effect for the future (Art. 7(3) GDPR).

To exercise these rights, please contact the controller named above, most easily by email at k.brokamp@brokamp.gmbh.

Right to object

Where we process your data on the basis of Art. 6(1)(f) GDPR, you may object to the processing at any time on grounds relating to your particular situation (Art. 21 GDPR). We will then no longer process the data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (North Rhine-Westphalia data protection authority)
Kavalleriestraße 2–4
40213 Düsseldorf, Germany
www.ldi.nrw.de

Last updated

This privacy policy was last updated in November 2026. We will update it whenever the website or the legal requirements change.